Layoffs are hard but to be one breaking the news requires another level of leadership, compassion, and empathy. Brian Chesky just showed the world how to do it the right way.
I have learned about the right way to let people go from Ben Horowitz’s gospel ‘The Hard Thing About Hard Things’ in which he narrated his experience of how recovered the company from ‘consecutive layoffs’ and achieved a billion dollar plus outcome. In retrospective, how should you keep the cultural continuity and retain your best employees despite massive layoffs? Well, by doing the layoffs right, in a way that’s respectful, compassionate, and pragmatic.
